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Title
Text copied to clipboard!Bug Tracking System Supervisor
Description
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We are looking for a Bug Tracking System Supervisor who will be responsible for managing and optimizing processes related to identifying, logging, and resolving bugs in IT systems. This person will work closely with development teams, testers, and technical support to ensure effective and timely resolution of technical issues.
Key responsibilities include monitoring bug reports, analyzing root causes, prioritizing issues, and coordinating corrective actions. The supervisor will also be responsible for maintaining and developing bug tracking tools such as Jira, Bugzilla, or other ticketing systems. Analytical thinking, excellent organizational skills, and the ability to work under pressure are essential.
The ideal candidate should have experience working with bug tracking systems, understand the software development lifecycle, and be familiar with testing and quality assurance processes. Knowledge of Agile and DevOps methodologies is a plus.
We offer work in a dynamic technological environment, opportunities for professional development, and participation in high-impact projects. If you are detail-oriented, communicative, and problem-solving focused, this role may be perfect for you.
Responsibilities
Text copied to clipboard!- Monitoring and managing bug reports in IT systems
- Analyzing root causes and classifying bugs
- Collaborating with development and QA teams
- Maintaining and configuring bug tracking tools
- Creating reports and analyses related to bugs
- Prioritizing tickets and coordinating their resolution
- Training users on bug reporting systems
- Implementing improvements in bug management processes
- Ensuring compliance with procedures and quality standards
- Participating in project meetings and code reviews
Requirements
Text copied to clipboard!- Experience with bug tracking systems (e.g., Jira, Bugzilla)
- Knowledge of the software development lifecycle
- Ability to analyze and resolve technical issues
- Excellent communication and organizational skills
- Familiarity with Agile and/or DevOps methodologies
- Teamwork skills
- Technical English proficiency
- Ability to work under pressure
- Technical higher education (preferably in IT)
- Experience working with development and QA teams
Potential interview questions
Text copied to clipboard!- What experience do you have with bug tracking systems?
- Have you worked in an Agile environment before?
- Which bug management tools are you familiar with?
- How do you prioritize bug reports?
- Do you have experience analyzing root causes of bugs?
- What are your communication skills in team settings?
- Can you work under pressure?
- What quality assurance methodologies do you know?
- Do you have experience working with development teams?
- What types of bug-related reports have you created?
